Refund policy

Damages and issues
Please inspect your order upon receipt of the product and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We have a 10-day refund policy. If you are unhappy with your product, or it arrived damaged, in poor condition, or it is not what you expected, please contact the merchant within 10 days of receiving the product. We will work directly with you to resolve your issue or concern. You can contact us at info@thecrossandquill.com.

Thank you! The Cross & Quill